Promotion eligibility logic diagram above discount flow screens

Discounts & Promotions

Promotional design for growth at Hims & Hers.

As Hims & Hers expanded its treatments and customer base, promotions became a key growth lever, helping patients access care while supporting business goals. Unlike typical eCommerce, healthcare promotions have to balance clarity and regulatory constraints in sensitive purchase journeys.

I led UX and design for promotions across the platform: bundle discounts, special-group pricing for military, teachers, and first responders, refer-a-friend, and seasonal campaigns. The goal was to create a system that felt transparent, worked in every treatment category, and let marketing and product move quickly without creating UX debt.

Outcomes

First Responder Appreciation Discount page on desktop and mobile Military Appreciation Discount page on desktop and mobile
Component specs for discount banners and price displays
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